Effective Date: 01 October 2025
Website: www.amillionlittlethings.co.za
At A Million Little Things, we aim to deliver your order quickly and reliably. Please read our shipping policy below to understand how we process and deliver your purchases.
1. Delivery Areas
- We deliver throughout South Africa using trusted courier partners.
- At this stage, we do not ship internationally (unless otherwise arranged in writing).
2. Delivery Timeframes
- Orders are processed within 1–3 working days after payment has been received.
- Estimated delivery times (after dispatch):
- Main centres: 2–5 working days
- Outlying/remote areas: 5–7 working days
- Please note: Delivery times are estimates and may be affected by courier delays, public holidays, or unforeseen circumstances.
3. Delivery Fees
- Shipping fees are calculated at checkout based on your choice of delivery option.
- Free delivery may apply for orders over R600.00.
4. Tracking Your Order
- Once dispatched, you will receive a tracking number via email or WhatsApp.
- You can track your parcel through the courier’s online portal.
5. Delivery Conditions
- Deliveries are made to the address provided at checkout. Please ensure your details are correct.
- Should you select a door to door delivery option, someone must be available to receive and sign for the parcel during working hours.
- If delivery is unsuccessful due to incorrect details or no one being available, redelivery fees may apply.
6. Risk & Ownership
- Risk passes to the customer once the parcel is delivered to the address provided.
- Ownership of goods passes only once full payment has been received.
7. Delays or Issues
While we do our best to ensure timely delivery, we are not liable for:
- Delays caused by courier services or external factors beyond our control.
- Loss or theft after the parcel has been delivered and signed for.
8. Contact Us
For delivery queries or issues with your order, please contact:
carla@amillionlittlethings.co.za
5 Robert Bruce Road, Beverley AH, Johannesburg, 2191
0721464902